A few useful answers.
If your question is about a particular job, send the specification or order reference with it.
Can I order without print-ready artwork?
Yes. Let us know whether you need a check, a correction or new artwork. We’ll agree the extra work and cost before production.
Can I buy a file check on its own?
Yes. You do not have to order print from FluxPrint. We can check or prepare a file for the printer you are using.
Do you print everything yourselves?
FluxPrint manages the artwork and production process. Printing is placed with suitable trade suppliers for the specification.
When does the turnaround start?
The production window is confirmed for the job. It normally depends on payment, usable artwork and any required proof approval being in place. The delivery date is checked separately.
Will I receive a proof?
The proof arrangements depend on the job and are confirmed in the quote or product specification. Where a proof is supplied, check every page, including text, prices and contact details, before approval.
Can I repeat a previous order?
Yes. Send the previous order reference and tell us whether the artwork or quantity has changed. We’ll confirm the current specification and price. A saved-artwork portal is not part of the launch service.
What if my print arrives damaged or looks wrong?
Contact us with the order reference, a description and photographs of the print and packaging. Keep the goods and packaging while we investigate.
Can you meet a short deadline?
Ask before ordering. We’ll check artwork, production and delivery requirements before confirming whether the date is achievable.
Still unsure about something?
Ask us before placing the order.